When All Eyes Are On You: Leadership in Times of Crisis
Using Effective Communications, Leadership and Planning to Address the Human Element of a Disaster

  • Event Date:
  • Event Time: Noon Central

When tragedy strikes an organization — a fatal accident, violence, a robbery or a natural disaster — all stakeholders immediately look to its leadership for direction. How those leaders respond when all eyes are upon them offers both tremendous opportunity and serious risk for the subsequent outcomes. Reactions to their leadership will echo throughout the organization as others take their cue from the charted direction. Your people will go through the crisis with or without leadership. How do you address the human impacts, reputational risk and financial costs? How do you communicate internally and externally in a way that demonstrates both competence and compassion? What should you do to mitigate the tragedy’s occurrence and keep a bad situation from getting worse? This webinar addresses crisis leadership skills that support individual and organizational resilience.

 

Attendees Will Learn:

  • How doing the right thing impacts the bottom line
  • The predictable individual and organizational symptoms of traumatic stress
  • Effective crisis communication skills to foster resilience among the entire organization
  • How proper Critical Incident Response can position and support leaders to lead well on the worst day of peoples’ lives

 

Partner(s):

AHA Solutions Signature Learning Series events are exclusively offered to hospital personnel. There is no charge to attend.

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