Kiosks and Patient Portal Solutions are a vital part of the patient self-service strategy. This means that hospitals are better able to improve the patient experience—improving the accuracy of the data, increasing efficiency, training, and reducing costs within the premises—ultimately to free resources for better patient care.

Vecna’s services give the hospital the ability to provide patients with individual access to their own health information within a variety of hospital applications, allowing patients:

individual access to their own health information within a variety of hospital applications
the ability to access laboratory reports
the flexibility to schedule appointments
the ability to request medication
to easily pay bills
to have a standard point of access with their health care provider, and
to proactively and securely provide information about themselves, which will streamline their care at the time of their appointment, as well as ensure the continuum of care progresses even after the appointment.

Providers are able to easily and efficiently populate patient information throughout applicable information systems reduce administrative requirements and ultimately increase the quality of patient care.

Integration of all of a hospital's disparate information systems is truly the backbone of either a portal or a kiosk. For a patient to benefit, they need to efficiently access information and have updates or requests communicated back to the hospital. Vecna's integration experience, customization and service levels are what will help hospitals derive the value from the investment in these solutions.

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